‍

TheYollty, is renown for its customer loyalty platform, which excels at helping businesses enhance customer retention and engagement through features like digital loyalty cards, rewards, and personalized interactions. While Yollty's core offerings have proven effective, Yollty wanted to add to its product offering other features to address the evolving needs of businesses.

‍

Customer Feedback and Reviews: Businesses needed a more integrated and efficient approach to collecting and managing customer reviews. Yollty recognized that a structured review management system could not only improve customer satisfaction by addressing feedback promptly but also enhance online reputation through the strategic use of positive reviews.

‍

Online Presence Management: In today’s digital landscape, having a strong online presence is crucial for business success. Businesses sought ways to optimize their presence on search engines like Google and across various online platforms. Yollty identified the need for tools that could help businesses improve their search engine rankings, manage their online listings, and ensure consistent and accurate information across the web.

‍

‍

To address these challenges, Yollty integrated PowerAPI, specifically review and presence management, into its platform. This integration was implemented seamlessly within Yollty's "socials" section, enhancing its already robust loyalty offerings with powerful new capabilities.

‍

PowerAPI’s Review Management Software: This tool helps businesses gather, manage, and respond to customer reviews from various online platforms. By leveraging PowerAPI's technology, Yollty allows businesses to automatically request reviews from their loyal customers following a positive experience. These reviews are then aggregated within the Yollty dashboard, providing a comprehensive view of customer feedback across multiple platforms such as Google and Facebook. Businesses can respond to reviews directly, fostering engagement and addressing any negative feedback promptly.

PowerAPI’s Presence Management Software: This tool focuses on enhancing a business's online visibility and reputation. It ensures that business information is accurate and up-to-date across all major online directories and social media platforms. By integrating this feature, Yollty enables businesses to improve their search engine rankings, making them more visible to potential customers. The presence management software also helps businesses monitor their online presence and competitor activity, allowing them to stay ahead in the digital landscape.

‍

‍

By incorporating these white-labeled PowerAPI products, Yollty provided a cohesive and integrated solution within its existing ecosystem. This not only maintained the brand consistency but also offered businesses an expanded toolkit to enhance their online presence and reputation effectively.

Some of the results include:

• +0.5 stars increase for the first year, leading to a 25% increase in foot traffic.
• +40% increase in number of reviews from real customers describing their experience.

These integrated solutions are seamlessly accessible through Yollty's user-friendly interface, making it easy for businesses to adopt and utilize these new features without the need for additional training or resources. As a result, businesses can continue to focus on their core operations while leveraging Yollty's enhanced platform to drive customer loyalty and online visibility.